KLM - Archive (Statement)

2017
12
December
2017
Extreme winter weather has caused major operational disruptions for KLM over the past few days. Once again, we have had to cancel 25 intercontinental flights and 105 European flights today. This results in part from the fact that many of our aircraft...
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11
December
2017
After the severe disruption caused by the extreme weather conditions of yesterday and today, KLM is expected to be able to operate its regular flight schedule tomorrow. However, the disruptions of today can still have an impact on the operations tomo...
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11
December
2017
Heavy snow combined with strong winds means there is again limited runway capacity at Schiphol today. KLM has been forced to cancel 143 European return flights and 10 intercontinental return flights. Affected passengers are being informed and rebooke...
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09
December
2017
Due to expected snowfall in combination with strong wind on Sunday morning 10 December, limited runway capacity will be available for aircraft taking off and landing at Schiphol on Sunday morning. Out of necessity, KLM cancelled 94 round-trip flights...
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07
December
2017
Passengers can choose from a wide range of ticket options. As part of our aim to create a customised offer at the best price, KLM and AIR FRANCE are introducing new fares for flights between Europe and USA and/or Canada. As of 7 December 2017, we wil...
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29
November
2017
The authorities reopened Denpasar International Airport today. Flights to and from Denpasar can now be resumed. This can only be done if the aircraft avoid flying close to the dangerous ash cloud hanging above the volcano. Because the ash cloud is cl...
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28
November
2017
Update KL 835 / KL836 Singapore- Denpasar- Singapore The airport at Denpasar is currently closed due to the erupting volcano Agung. The flight segment KL 835 and KL 836, Singapore-Denpasar-Singapore, has been cancelled for both Tuesday 28 November...
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26
November
2017
The KL835 / KL836, Singapore-Denpasar-Singapore have been canceled today, Sunday November 26, due to the Agung volcano eruption. KLM follows strict safety rules concerning volcano eruptions and does not consider it safe to land and depart at Denpasar...
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12
October
2017
KLM has reviewed the results of the survey conducted by the Dutch Authority for Consumers and Markets (ACM). The ACM studied the contacts from 2010 as part of of the mutually dependent relationship between KLM and Schiphol and the consequences that t...
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acm
28
September
2017
UPDATE: The network failure in computer system Amadeus has been resolved. Because of the failure, 25 flights have been delayed. The KLM booking system is also working again.   There is currently a network failure in the Amadeus global computer sys...
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24
September
2017
Statement KL868 Osaka - Amsterdam Shortly after departing from Osaka on Saturday, flight KL868 (Boeing 777-200) Osaka to Amsterdam lost a piece of fairing (appr. 1m2) which landed in the city. Damage to a car has been reported. No one was injured....
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14
September
2017
KLM finds the VNC cabin crew union’s call for a work stoppage this coming Friday both incomprehensible and unwise. KLM has urged VNC to call off the intended industrial actions. The Membership Council of the VNC is contesting a final proposal contain...
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13
September
2017
As a result of the storm expected on Wednesday, 13 September 2017, limited runway capacity will be available for aircraft taking off and landing at Schiphol. As a precaution, KLM has cancelled 60 European round-trip flights on Wednesday, 13 September...
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07
September
2017
KLM has cancelled the flights to St Maarten scheduled for Sunday, Tuesday and Thursday. We are keeping a close eye on the situation and, based on the circumstances, will decide whether operations can be resumed. We are trying to reach KLM passengers ...
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04
August
2017
Earlier this week, KLM attempted to reach an agreement with the trade unions for cabin crew (VNC and FNV Cabine) by offering a proposal that will allow KLM to fully withdraw the so-called “Minus-1 CA” measure effective 1 October 2017. Regrettably, we...
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18
July
2017
There have been reports in the media about a study conducted at Air France-KLM, researching our mutual cooperation. The study obtained by current affairs programme EenVandaag, surveying 50 Air France and KLM managers, was commissioned by the Frenc...
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17
July
2017
Today, the French pilots’ union SNPL gave its approval to Boost (project name), Air France’s new subsidiary. As part of the Air France-KLM plan “Trust Together,” Boost must ensure profitable growth for Air France. As Jean-Marc Janaillac said during t...
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06
July
2017
This weekend the summer holiday will start in the Netherlands. More passengers than usual are expected to travel from, to and via Amsterdam Airport Schiphol. This means that at certain times, the airport may be exceptionally busy. The increased numbe...
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29
June
2017
On 26th June, the Supreme Court of the United States partially re-introduced the provisions stipulated in March’s presidential order, pending a global review of all government orders, scheduled for autumn. The order sought to temporarily ban the e...
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12
May
2017
The United States authorities are considering a ban on all electronic equipment larger than a smartphone in cabins aboard flights bound for the United States. This includes all equipment running on batteries, such as laptops, tablets, cameras and e-r...
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03
May
2017
KLM has in vain been calling on Schiphol’s management board to take adequate measures for some time – both in terms of availability (volume policy) and capacity (timely investment in piers, gates and security instead of shops and hotels). Nonethel...
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25
April
2017
On 25 April at KLM headquarters, CFO Erik Swelheim received about sixty staff people  from Finance & Control and representatives of four of the five ground trade unions (UNF, VHKP, UNF, UNH, UNHCR) who are opposed to the intended organisational chang...
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24
April
2017
KLM would like to integrate most of its Dutch accounting activities in KLM’s shared service centre in Budapest and at a specialised revenue accounting provider in India. In so doing, KLM is taking another step towards achieving its Perform 2020 objec...
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20
April
2017
Via various communications channels, KLM is calling on passengers to be at Amsterdam Airport Schiphol three hours ahead of their flight, instead of two hours. This applies for KLM’s European and intercontinental flights out of Schiphol. This in conne...
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06
April
2017
The trade unions FNV, CNV, De Unie, VHKP and NVLT have suspended regular consultation with KLM on issues relating to ground personnel, because they disagree with the proposed organisational change at the department of Finance & Control. KLM finds the...
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06
April
2017
During the past year, the Dutch Safety Board conducted a study of air traffic safety at and around Amsterdam Airport Schiphol. The report of this study was released today. KLM feels it is beneficial that the Dutch Safety Board (DSB) has conducted ...
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31
March
2017
Ryanne van der Eijk, Senior Vice President Customer Experience, has announced that she will pursue her career at Dubai Airports effective September 2017, at which time she will leave KLM. KLM’s President and CEO Pieter Elbers: ‘’As KLM, we regret Rya...
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17
March
2017
The European Commission announced that it would fine eleven airlines, including KLM, Air France and Martinair, for practices in the air cargo sector that are considered anti-competitive and relate mainly to the period between December 1999 and Februa...
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03
March
2017
The KLM Supervisory Board has decided that, effective 2017, the fixed salary of KLM President & CEO Pieter Elbers will be raised to equal that of his immediate predecessor, who left the company three years ago. This effectively amounts to an increase...
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07
February
2017
Crew members have shared their reactions to the current ‑1CA working method and it is clear that there is room for improvement. As long as there is no alternative, KLM wants very much to work with the crew to create a more workable service on board. ...
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