KLM - Archive (statement)

2017
12
October
2017
KLM has reviewed the results of the survey conducted by the Dutch Authority for Consumers and Markets (ACM). The ACM studied the contacts from 2010 as part of of the mutually dependent relationship between KLM and Schiphol and the consequences that t...
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28
September
2017
UPDATE: The network failure in computer system Amadeus has been resolved. Because of the failure, 25 flights have been delayed. The KLM booking system is also working again.   There is currently a network failure in the Amadeus global computer sys...
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24
September
2017
Statement KL868 Osaka - Amsterdam Shortly after departing from Osaka on Saturday, flight KL868 (Boeing 777-200) Osaka to Amsterdam lost a piece of fairing (appr. 1m2) which landed in the city. Damage to a car has been reported. No one was injured....
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14
September
2017
KLM finds the VNC cabin crew union’s call for a work stoppage this coming Friday both incomprehensible and unwise. KLM has urged VNC to call off the intended industrial actions. The Membership Council of the VNC is contesting a final proposal contain...
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13
September
2017
As a result of the storm expected on Wednesday, 13 September 2017, limited runway capacity will be available for aircraft taking off and landing at Schiphol. As a precaution, KLM has cancelled 60 European round-trip flights on Wednesday, 13 September...
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07
September
2017
KLM has cancelled the flights to St Maarten scheduled for Sunday, Tuesday and Thursday. We are keeping a close eye on the situation and, based on the circumstances, will decide whether operations can be resumed. We are trying to reach KLM passengers ...
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04
August
2017
Earlier this week, KLM attempted to reach an agreement with the trade unions for cabin crew (VNC and FNV Cabine) by offering a proposal that will allow KLM to fully withdraw the so-called “Minus-1 CA” measure effective 1 October 2017. Regrettably, we...
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18
July
2017
There have been reports in the media about a study conducted at Air France-KLM, researching our mutual cooperation. The study obtained by current affairs programme EenVandaag, surveying 50 Air France and KLM managers, was commissioned by the Frenc...
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17
July
2017
Today, the French pilots’ union SNPL gave its approval to Boost (project name), Air France’s new subsidiary. As part of the Air France-KLM plan “Trust Together,” Boost must ensure profitable growth for Air France. As Jean-Marc Janaillac said during t...
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06
July
2017
This weekend the summer holiday will start in the Netherlands. More passengers than usual are expected to travel from, to and via Amsterdam Airport Schiphol. This means that at certain times, the airport may be exceptionally busy. The increased numbe...
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29
June
2017
On 26th June, the Supreme Court of the United States partially re-introduced the provisions stipulated in March’s presidential order, pending a global review of all government orders, scheduled for autumn. The order sought to temporarily ban the e...
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12
May
2017
The United States authorities are considering a ban on all electronic equipment larger than a smartphone in cabins aboard flights bound for the United States. This includes all equipment running on batteries, such as laptops, tablets, cameras and e-r...
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03
May
2017
KLM has in vain been calling on Schiphol’s management board to take adequate measures for some time – both in terms of availability (volume policy) and capacity (timely investment in piers, gates and security instead of shops and hotels). Nonethel...
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25
April
2017
On 25 April at KLM headquarters, CFO Erik Swelheim received about sixty staff people  from Finance & Control and representatives of four of the five ground trade unions (UNF, VHKP, UNF, UNH, UNHCR) who are opposed to the intended organisational chang...
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24
April
2017
KLM would like to integrate most of its Dutch accounting activities in KLM’s shared service centre in Budapest and at a specialised revenue accounting provider in India. In so doing, KLM is taking another step towards achieving its Perform 2020 objec...
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20
April
2017
Via various communications channels, KLM is calling on passengers to be at Amsterdam Airport Schiphol three hours ahead of their flight, instead of two hours. This applies for KLM’s European and intercontinental flights out of Schiphol. This in conne...
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06
April
2017
The trade unions FNV, CNV, De Unie, VHKP and NVLT have suspended regular consultation with KLM on issues relating to ground personnel, because they disagree with the proposed organisational change at the department of Finance & Control. KLM finds the...
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06
April
2017
During the past year, the Dutch Safety Board conducted a study of air traffic safety at and around Amsterdam Airport Schiphol. The report of this study was released today. KLM feels it is beneficial that the Dutch Safety Board (DSB) has conducted ...
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31
March
2017
Ryanne van der Eijk, Senior Vice President Customer Experience, has announced that she will pursue her career at Dubai Airports effective September 2017, at which time she will leave KLM. KLM’s President and CEO Pieter Elbers: ‘’As KLM, we regret Rya...
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17
March
2017
The European Commission announced that it would fine eleven airlines, including KLM, Air France and Martinair, for practices in the air cargo sector that are considered anti-competitive and relate mainly to the period between December 1999 and Februa...
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03
March
2017
The KLM Supervisory Board has decided that, effective 2017, the fixed salary of KLM President & CEO Pieter Elbers will be raised to equal that of his immediate predecessor, who left the company three years ago. This effectively amounts to an increase...
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07
February
2017
Crew members have shared their reactions to the current ‑1CA working method and it is clear that there is room for improvement. As long as there is no alternative, KLM wants very much to work with the crew to create a more workable service on board. ...
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04
February
2017
Owing to the fact that a federal court in the United States has temporarily lifted the travel ban, KLM is pleased to announce that the US immigration authorities have notified airlines that passengers who are citizens of Syria, Iran, Iraq, Somalia, S...
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02
February
2017
KLM has been informed that the United States Customs & Border Protection (CBP) authorities have made an exception for two Iranian passengers, whose journey was stopped at Schiphol on Saturday. This means the passengers can now proceed on their journe...
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30
January
2017
On 28 January 2017, President Trump of the United States of America signed an executive order that has immediate consequences for passengers from seven countries: Iraq, Iran, Syria, Sudan, Somalia, Libya, and Yemen. As a result, KLM was compelled to ...
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28
January
2017
US President Trump has issued an executive order that has immediate consequences for passengers from seven countries – Iraq, Iran, Syria, Sudan, Somalia, Libya, and Yemen. The airline industry has been informed of the move this morning and have had t...
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2016
16
December
2016
The Enterprise Chamber of the Amsterdam Court of Appeal today opened proceedings filed by the KLM Works Council, which has claimed the right to recommend on KLM’s decision regarding the Minus-1-CA measure. The court will issue its final ruling in fou...
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08
December
2016
KLM today announced a major step forward in the pension conflict with the cabin crew unions VNC and FNV. KLM has made concessions to the unions’ demands and sees this as an important step towards restoring mutual trust and resuming negotiations, a...
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01
December
2016
KLM approached the district court with a request for alternative consent for the establishment of a new pension fund for pilots. Unfortunately, the court has denied this request for alternative consent. KLM is considering its options in response to t...
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26
November
2016
For a short amount of time on 2 November, the KLM flight from Amsterdam to Kuala Lumpur flew closer to another aircraft than is normal. Standard procedure for this kind of situation was followed and the distance between the aircraft ensured. The KLM ...
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