Articles tagged with 'twitter' | KLM

KLM - Archive (twitter)

2017
07
November
2017
| 17:51 Europe/Amsterdam
As of today, KLM Royal Dutch Airlines will offer Facebook Messenger users in Japan, South Korea and South Africa the option of asking questions to service agents via Messenger customer chat on KLM.com. In this way, customers are offered quick and per...
Read more
24
August
2017
| 08:30 Europe/Amsterdam
As of today, KLM Royal Dutch Airlines offers her customers the opportunity to pay for tickets and ancillaries via WeChat Pay on KLM.com and WeChat. KLM is the first non-Chinese airline to offer this payment option on the number 1 social media platfor...
Read more
06
June
2017
| 10:00 Europe/Amsterdam
As of today, KLM Royal Dutch Airlines offers her customers around the world booking confirmation, check-in notification, boarding pass and flight status updates in 10 languages on Twitter and WeChat. This makes information easy to find in a single pl...
Read more
2014
20
February
2014
| 07:08 Europe/Amsterdam
As first airline in the world KLM Royal Dutch Airlines has developed a method  of payment which enables customers to pay via social media. Customers using Facebook or Twitter to book or rebook a flight, make a seat reservation, or to arrange extra ba...
Read more
2013
16
December
2013
| 16:33 Europe/Amsterdam
KLM Royal Dutch Airlines introduces @KLM_LocalEyes a new twitter account to inspire travellers with insider tips from local KLM employees. This week the airline kicks off with its own hometown Amsterdam. ...
Read more
20
November
2013
| 12:30 Europe/Amsterdam
KLM Royal Dutch Airlines is introducing a live response time display for its social media services at KLM.com and Twitter. Herewith KLM shows that it lives up to its promise to respond to questions and requests within one hour. ...
Read more
2012
15
October
2012
| 11:59 Europe/Amsterdam
From now on, customers of KLM Royal Dutch Airlines can ask their travel related questions also in Italian via Facebook and Twitter. ...
Read more
03
September
2012
| 01:00 Europe/Amsterdam
Fans and followers of KLM Royal Dutch Airlines on Facebook and Twitter can now reach KLM in Portuguese 24 hours a day, seven days a week. ‘Our strategy is to rapidly expand the number of languages in which we offer our services through social media....
Read more
16
July
2012
| 13:28 Europe/Amsterdam
Fans and followers of KLM Royal Dutch Airlines can now reach KLM in Japanese via Facebook and Twitter. ...
Read more
31
May
2012
| 01:00 Europe/Amsterdam
KLM Royal Dutch Airlines has launched a platform for swiftly and simply organising a trip with Facebook friends. This is the latest step in KLM’s drive towards the integration of social media into its core activities. ...
Read more
30
May
2012
| 01:00 Europe/Amsterdam
Fans and followers of KLM Royal Dutch Airlines on Facebook and Twitter can now reach KLM in German. ...
Read more
02
February
2012
| 01:00 Europe/Amsterdam
As of today, Spanish followers and fans of Facebook and Twitter will be able to communicate in their own language. ...
Read more
2010
02
December
2010
| 01:00 Europe/Amsterdam
 KLM is the world’s first airline to add a flight to its schedule following a bet on Twitter. The flight will depart for Miami on 21 March. ...
Read more
21
April
2010
| 01:00 Europe/Amsterdam
In view of the exceptional circumstances, KLM Royal Dutch Airlines’ call centres are exceptionally busy. To increase availability for passengers with questions about reservations, KLM is making optimal use of its channels through Twitter and Faceb...
Read more