As first airline in the world KLM Royal Dutch Airlines has developed a method  of payment which enables customers to pay via social media. Customers using Facebook or Twitter to book or rebook a flight, make a seat reservation, or to arrange extra ba...

Today, KLM starts servicing customers in Russian and Norwegian on social media. KLM Royal Dutch Airlines customers can now post their travel-related questions in no less than nine languages on Facebook and Twitter. ...

From now on, customers of KLM Royal Dutch Airlines can ask their travel related questions also in Italian via Facebook and Twitter. ...

Once a year, KLM publishes a popular wall calendar containing beautiful photos of its destinations. KLM will be taking a different approach this year. Photos submitted by social media fans, passengers and employees will play a central role in the ...

KLM Royal Dutch Airlines has launched a platform for swiftly and simply organising a trip with Facebook friends. This is the latest step in KLM’s drive towards the integration of social media into its core activities. ...

Today, KLM Royal Dutch Airlines announces its unique 24-hour service to social media. Starting at 12:00 noon and extending late into the evening, 450 volunteers based in a KLM hangar will provide live replies to questions appearing on Facebook, Tw...

Customers can now contact KLM Royal Dutch Airlines 24 hours a day, 7 days a week via Facebook, Twitter and the Dutch site Hyves. KLM is one of the first airlines to offer this service. ...