2014
20
February
2014
|
07:08
Europe/Amsterdam
As first airline in the world KLM Royal Dutch Airlines has developed a method of payment which enables customers to pay via social media. Customers using Facebook or Twitter to book or rebook a flight, make a seat reservation, or to arrange extra ba...
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2013
13
May
2013
|
14:11
Europe/Amsterdam
Today, KLM starts servicing customers in Russian and Norwegian on social media. KLM Royal Dutch Airlines customers can now post their travel-related questions in no less than nine languages on Facebook and Twitter.
...
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2012
15
October
2012
|
11:59
Europe/Amsterdam
From now on, customers of KLM Royal Dutch Airlines can ask their travel related questions also in Italian via Facebook and Twitter.
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14
June
2012
|
01:00
Europe/Amsterdam
Once a year, KLM publishes a popular wall calendar containing beautiful photos of its destinations. KLM will be taking a different approach this year. Photos submitted by social media fans, passengers and employees will play a central role in the ...
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31
May
2012
|
01:00
Europe/Amsterdam
KLM Royal Dutch Airlines has launched a platform for swiftly and simply organising a trip with Facebook friends. This is the latest step in KLM’s drive towards the integration of social media into its core activities.
...
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2011
19
September
2011
|
01:00
Europe/Amsterdam
Today, KLM Royal Dutch Airlines announces its unique 24-hour service to social media. Starting at 12:00 noon and extending late into the evening, 450 volunteers based in a KLM hangar will provide live replies to questions appearing on Facebook, Tw...
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18
July
2011
|
01:00
Europe/Amsterdam
Customers can now contact KLM Royal Dutch Airlines 24 hours a day, 7 days a week via Facebook, Twitter and the Dutch site Hyves. KLM is one of the first airlines to offer this service.
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