KLM's total capacity both on the long-haul and medium-haul networks will increase by 1.4% over the coming winter season, compared to the winter season of 2017.

KLM will continue to focus on emerging markets in South America where, after a successful start in the summer season of 2018, we will continue to fly to Fortaleza. This third direct connection to a Brazilian destination strengthens our position as a major European airline in the Brazilian market, where we serve business and leisure passengers and cargo customers. We continue to watch the North Atlantic market with a keen interest and are increasing flights to the Canadian cities of Edmonton, Calgary and Toronto.

From January 2019, KLM’s entire intercontinental fleet will be fitted with our full-flat seats in World Business Class. We will also continue to invest in our passengers’ comfort. Starting this winter season, we are introducing a number of lovely new products, including Douwe Egberts coffee and Rituals spa and cosmetic products.