KLM has received complaints from passengers about pianist Valentina Lisitsa’s contribution to our Inflight Entertainment System.

On Tuesday, KLM won the Best Airline for Inflight Retail Award for the second consecutive year at the Airline Retail Conference in London. British Airways and Scandinavian Airlines were runners-up.  

The Inflight E-reader was voted the best idea for the future of air transport. Maarten Poot has won the Creative Challenge. This joint initiative by KLM Royal Dutch Airlines, Amsterdam Airport Schiphol and the Dutch social networking site Hyves …