Reaction on media attention pianist in KLM Inflight Entertainment System
KLM has received complaints from passengers about pianist Valentina Lisitsa’s contribution to our Inflight Entertainment System.
KLM wants all passengers to feel welcome on board and to experience a pleasant flight. In some instances, KLM gets requests from passengers to alter aspects of its product that they consider to be sensitive, unclear or incorrect. KLM has therefore decided to remove the recordings of the pianist in question from its Inflight Entertainment System.