KLM closely monitors the developments of the outbreak of the Corona virus in China and has close contact with various national and international health and aviation authorities. Based on current information from these authorities, there is no reason to suspend the entire operation to China.

KLM is adapting the network in view of the decline in bookings.

KLM has taken the decision to;

• As of January 30 suspend direct flights to Chengdu and Hangzhou
• As of January 30 reduce the number of weekly flights to Shanghai from 11 to 7 times a week
• As of January 31 suspend direct flights to Xiamen

The number of weekly flights to Beijing remains at 7. These flight adjustments are in effect until February 29.

In consultation with the relevant authorities, KLM has also taken various precautionary measures, including the provision of mouth masks for the crew on board and on site upon request. In addition, general hygiene measures are brought to the attention of KLM employees, such as frequent hand washing. The general guidelines of WHO and RIVM are followed.

KLM will continue to closely follow the guidelines of the authorities and organisations as well as the bookings and will make further decisions based on this.

For our customers, the previously announced flexible rebook policy for China will remain in force. For more information please visit: https://www.klm.com/home/uk/en#/tab=hpTbFlightstatus