Amstelveen,
10
March
2010
|
01:00
Europe/Amsterdam

The new hold baggage rules on Air France and KLM flights: 1, 2, 3 or 4 bags carried free of charge on the entire network

Summary

Starting on 28 March 2010, Air France and KLM will be extending their hold baggage transport rules that already apply for passengers travelling between Europe and the United States and Canada to the rest of the network. The policy is in line with industry standards.

Before, two different rules existed depending on the destination (piece concept or weight concept). From now on, only the piece concept will be used for all tickets issued as from 28 March 2010.

These new measures, more beneficial for customers than before, will enable Air France and KLM passengers to check in up to 3 bags free of charge weighing up to 23kg each depending on the cabin class.

Flying Blue members, as from Silver status, will be able to check in an additional bag of up to 23kg, whatever their travel class. Up to now, they benefited from an additional baggage allowance only on routes on which the weight concept applied (Silver 5kg, Gold 10kg and Platinum 20kg).

Air France and KLM are thus confirming their intent to maintain the essential free services and to simplify travel procedures with services which are easier to use and understand for everyone. 

>    One basic rule which is easier to understand and more beneficial to the customers Weight of each bag maximum 23kg – size: 158 cm (sum of the three 3 dimensions)

 

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>    Over the baggage allowance of more than 23kg, a set sum to pay:

For each bag weighing more than 23 kg and less than 32 kg*, a set sum will be charged:  €100 from Europe, 100 USD from elsewhere**, or the equivalent in local currency

>     An additional bag ? (excluding Flying Blue benefits)

Voyageur (AF) and Economy (KL) cabins: 2nd bag for €55 from Europe and 55 USD elsewhere** - Additional bags: €200 or USD per bag
In other cabins over the baggage allowance: €200  from Europe, 200 USD elsewhere** per bag, or the equivalent in local currency
Air France and KLM offers 20% discount excess baggage charges for customers who check in online (e.g.: €44 instead of €55 / €160 instead of €200)

* Over 32kg: cargo transport
** Special cases: from Canada 100 CAD – 55 CAD – 200 CAD

>     Additional advantages on some long-haul destinations

On more than 50 routes, customers travelling in the Voyageur or Economy cabins will be able to check in a second bag free of charge.

>     Miscellaneous
Code-share flights: the baggage allowance indicated on the ticket or itinerary receipt applies
Infants: infants under the age of 2 benefit from a 10 kg baggage allowance, free transport of a stroller and a cabin bag
Reduced mobility passengers: free transport of their equipment and an additional bag
Animals: only cats and dogs are accepted in the cabin or the hold. The transport of animals is not included in the baggage allowance and a set tax is applied.
Golf equipment: one piece of equipment per person is carried free of charge in addition to the set allowance (maxi weight 23 kg) on flights operated by Air France and KLM only.
Other equipment: (diving equipment, skis, etc.) is considered as normal baggage and is thus included in the set allowance (except for surfboards measuring more than 107 cm).

Boilerplate

Over KLM
De Koninklijke Luchtvaart Maatschappij is in 1919 opgericht en de oudste, nog onder haar oorspronkelijke naam opererende, luchtvaartmaatschappij ter wereld. In 2004 fuseerden Air France en KLM tot AIR FRANCE KLM. Zo ontstond een sterke Europese luchtvaartgroep, gebaseerd op twee krachtige merken en hubs, Amsterdam Airport Schiphol en Parijs Charles de Gaulle. Met behoud van eigen identiteit richt de groep zich op 3 kernactiviteiten: vervoer van passagiers, vracht en vliegtuigonderhoud.

In Nederland vormt KLM de kern van de KLM Groep waar ook KLM cityhopper en transavia.com deel van uitmaken. KLM bedient al haar bestemmingen met een moderne vloot en is met ruim 33.000 medewerkers wereldwijd actief. Een speler die voorop staat in de luchtvaartindustrie, met een betrouwbare operatie, die met bezieling en op een duurzame manier innoveert in klantgerichte producten.

KLM is lid van SkyTeam, de luchtvaartalliantie die een wereldwijd netwerk aanbiedt aan al haar klanten. Het netwerk van KLM verbindt alle belangrijke economische regio’s in de wereld met Nederland en is daarmee een stimulans voor de economie.

Over SkyTeam
SkyTeam is een wereldwijde luchtvaartalliantie die de klanten van de aangesloten luchtvaartmaatschappijen een uitgebreid wereldwijd netwerk biedt met meer bestemmingen, meer frequenties en meer verbindingen. Passagiers kunnen bij alle SkyTeam Member airlines frequent flyer Miles sparen en besteden. De SkyTeam Member airlines bieden hun klanten meer dan 490 lounges wereldwijd. 

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