KLM Animal Hotel wins international IPATA Excellence Award 2019


The Animal Hotel run by Air France KLM Martinair Cargo has won the prestigious IPATA Excellence Award 2019. The prize was awarded on 14 November by customers of the Animal Hotel, VCK Logistics, Copex and Eagle Freight.

The International Pet and Animal Transportation Association (IPATA) is an international trade association for companies dedicated to the care and welfare of pets and animals during transportation. Every year, IPATA presents awards to companies involved in animal transport, including airlines. The Excellence Award was presented for the first time this year. IPATA members were asked to vote on the basis of the following criteria: communication, reliability, price, care during transfer, and compliance with IATA regulations.

Ruud Leukel, supervisor of the Animal Hotel, accepted the prize on behalf of all Animal Hotel staff.