First KLM flight from Denpasar resumed

The authorities reopened Denpasar International Airport today. Flights to and from Denpasar can now be resumed. This can only be done if the aircraft avoid flying close to the dangerous ash cloud hanging above the volcano. Because the ash cloud is clearly visible during the day, KLM has adjusted its departure times from Denpasar to take place then.

On Friday morning (09:05 hours local time), KLM will operate its first flight (KL838) from Denpasar to Singapore (arriving 11:35 hours local time), continuing on to Amsterdam (arriving 19:35 hours local time). KLM is presently contacting its passengers personally, including passengers for whom their KLMticket forms part of a package deal booked by another travel organisation. Passengers who have already established contact with the KLM Social Media will be assisted accordingly.

KLM is doing everything possible to transport its passengers from Denpasar to their final destinations as soon as possible. What’s more, KLM is also checking to see if passengers can be rebooked to fly with another KLM partner airline to their final destinations.