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                    <title><![CDATA[KLM Newsroom]]></title>
                    <link>https://news.klm.com/</link>
                    <description></description>
                    <language>en</language>
                    <lastBuildDate>Tue, 08 Sep 2026 07:15:33 +0200</lastBuildDate>
                    <pubDate>Tue, 19 Apr 2022 16:54:11 +0200</pubDate>
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                        <title><![CDATA[KLM Newsroom]]></title>
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                        <title>Start your holiday quickly and easily with “Ready to Fly”</title>
                        <link>https://news.klm.com/start-your-holiday-quickly-and-easily-with-ready-to-fly/</link>
                        <guid>https://news.klm.com/start-your-holiday-quickly-and-easily-with-ready-to-fly/</guid><pp:caseid>502783</pp:caseid><pp:summary><![CDATA[<p><span><strong>Thanks to the time-saving “Ready to Fly” document check, KLM passengers will be able to save time during the May holiday period by having their Covid-19-related entry documents checked from home or abroad. Using this hassle-free service, they can have items such as negative PCR tests, health certificates and vaccination certificates validated quickly and easily prior to their trip. This will save time and provide peace of mind once they begin their journey, ensuring all the necessary Covid-19-related documents are in order. The “Ready to Fly” service will be available to passengers traveling to a wide range of destinations.</strong></span></p>]]></pp:summary><description><![CDATA[<p><span><strong>This is how it works</strong></span></p><p><span>A few days before departure, passengers for selected KLM flights will be asked by email to gather the documents needed for their trip. They can upload the relevant documents up to five hours before departure. KLM will then check them and reply by email – usually within an hour. After receiving an “OK”, passengers can check in online at KLM.nl (or using the KLM app) and obtain their boarding pass, which will state “Ready to Fly”. At the airport, passengers will only be required to present their passport or ID card, and a visa if necessary. As such, they will have peace of mind throughout their journey.</span></p><p><span><strong>Destinations</strong></span></p><p><span>KLM’s “Ready to Fly” service will be available to passengers flying from or through Amsterdam to Bonaire, Brazil, Canada, Curacao, Dubai, France, Germany, Ghana, India, Istanbul, Italy, Kenya, Lima, Nigeria, Portugal, St Martin, South Africa, Spain and the United States. For a complete overview, please visit: </span><a href="https://www.klm.nl/en/information/covid-19/covid-19-document-check"><span>https://www.klm.nl/en/information/covid-19/covid-19-document-check</span></a><span>.</span></p>]]></description><category><![CDATA[klm,schiphol,passengers]]></category>
            <pubDate>Tue, 19 Apr 2022 16:43:34 +0200</pubDate>
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                        <title>KLM July traffic figures: Further increases for KLM Passenger and Cargo business</title>
                        <link>https://news.klm.com/klm-july-traffic-figures-further-increases-for-klm-passenger-and-cargo-business/</link>
                        <guid>https://news.klm.com/klm-july-traffic-figures-further-increases-for-klm-passenger-and-cargo-business/</guid><pp:caseid>297111</pp:caseid><pp:summary><![CDATA[<p><strong>KLM welcomed 0.7% more passengers in July compared to the same month last year.</strong></p>
]]></pp:summary><description><![CDATA[<p>Following a period of uninterrupted growth, load factor saw a slight drop for the first time in five months to 91.3% (-0.3%<sup>pts</sup>). The decrease is the result of greater capacity in seat kilometres (+1.6% ASKs) compared to traffic growth in passenger kilometres (+1.2% RPKs). The drop in load factor was most visible to North, Central, and South American destinations.</p><p>KLM Cargo showed positive results in July. Traffic increased by 2.7% against a drop in capacity of 1.4%. The result was an increase in cargo load factor of 2.5%<sup>pts</sup> to 65%. Transavia welcomed fewer passengers in July than in the same month the previous year. With decreased traffic and capacity, load factor decreased slightly as a result of the earlier suspension of activities in Munich.</p><p>&nbsp;</p><p><em>(*) The joint Air France KLM traffic results are available in the download box of&nbsp;this message.</em></p>]]></description><pp:quotes><pp:quote>
                    <pp:quotename><![CDATA[Pieter Elbers - KLM President &amp; CEO]]></pp:quotename>
                    <pp:quotetext><![CDATA[The growth in traffic figures continued in July. Passenger numbers were well in excess of three million during this busy holiday month. The fact that we were able to welcome so many passengers on board is a great achievement on the part of the KLM staff, certainly in the face of rising summer temperatures.]]></pp:quotetext>
                </pp:quote></pp:quotes><category><![CDATA[traffic results,vervoerscijfers,afkl,pieter elbers,juli,july,passagiers,passengers,cargo,load factor,bezettingsgraad,benuttingsgraad]]></category>
            <pubDate>Wed, 08 Aug 2018 07:35:00 +0200</pubDate>
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                        <title>KLM traffic figures: strong growth in February</title>
                        <link>https://news.klm.com/klm-traffic-figures-strong-growth-in-february/</link>
                        <guid>https://news.klm.com/klm-traffic-figures-strong-growth-in-february/</guid><pp:caseid>269133</pp:caseid><pp:summary><![CDATA[<p>KLM welcomed close to 12% more passengers on board in February compared to the same month last year. Passenger load factor rose sharply by 1.8% points against a traffic increase of 9.2% (expressed in revenue passenger kilometres or RPKs) and increased seat capacity of 7% (expressed in available seat kilometres or ASKs).</p>
]]></pp:summary><description><![CDATA[<p>Transavia in the Netherlands also had a good month compared to the February 2017. Increased traffic coupled with increased capacity generated far greater load factor. At KLM Cargo, traffic increased significantly by 2.5% against a slight increase in capacity of 0.3%. This served to boost cargo load factor by 1.4% points.</p>

<p><em>(*) The joint Air France KLM Traffic results February are available in the download box of&nbsp;this message.</em></p>]]></description><pp:quotes><pp:quote>
                    <pp:quotename><![CDATA[KLM President &amp; CEO Pieter Elbers]]></pp:quotename>
                    <pp:quotetext><![CDATA[February showed excellent traffic figures for all parts of the KLM Group. The good start made by KLM in January 2018 continued through to the month of February. Despite various operational disruptions as a consequence of challenging weather conditions and an IT breakdown, which unfortunately inconvenienced our passengers, we continue to make every effort to give our passengers a memorable travel experience.]]></pp:quotetext>
                </pp:quote></pp:quotes><category><![CDATA[klm,airfrance,traffic,results,passengers,growth,Capacity,boost,strong,market,performance]]></category>
            <pubDate>Thu, 08 Mar 2018 07:30:00 +0100</pubDate>
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                        <title>“Anytime For You” offers KLM World Business Class passengers new options</title>
                        <link>https://news.klm.com/anytime-for-you-offers-klm-world-business-class-passengers-new-options/</link>
                        <guid>https://news.klm.com/anytime-for-you-offers-klm-world-business-class-passengers-new-options/</guid><pp:caseid>193700</pp:caseid><pp:summary><![CDATA[<p><strong>On 1 July, KLM Royal Dutch Airlines will launch &ldquo;Anytime For You&rdquo; on its Amsterdam-Johannesburg flights, offering World Business Class passengers a wider range of meal options. This new service offers travellers more choice and control, allowing them decide what and when they want to eat on board.</strong></p>
]]></pp:summary><description><![CDATA[<p>At the start of the flight, World Business Class passengers will be presented with a new menu. In addition to the regular three-course dinner or lunch options, the menu will also include an &ldquo;Anytime For You&rdquo; range, consisting of eight different dishes, hot and cold, savoury and sweet, health foods and special treats. Passengers can opt for the regular three-course menu or skip this entirely. After the standard meal service, passenger can order from the &ldquo;Anytime For You&rdquo; menu, which can be prepared, served and eaten throughout the flight.</p><p>&ldquo;Anytime For You&rdquo; will be offered at no extra cost to KLM&rsquo;s World Business Class passengers. The service concept will be phased in on various flights and, from October 2017, will also be offered on a second route, which has yet to be determined.</p>]]></description><pp:quotes><pp:quote>
                    <pp:quotename><![CDATA[Miriam Kartman, executive vice president of KLM Inflight Services.]]></pp:quotename>
                    <pp:quotetext><![CDATA[KLM wants to offer passengers an excellent travel experience from start to finish. This includes the option to fulfil passengers&rsquo; personal preferences and to take their individual biorhythms into account. &ldquo;Anytime For You&rdquo; enables KLM to better meet the wishes of individual passengers. The extra care and attention given by KLM cabin crew, who will be specially trained to offer this service, ensures that this is a personal and flexible product &ndash; a memorable experience for our World Business Class passengers.]]></pp:quotetext>
                </pp:quote></pp:quotes><category><![CDATA[World Business Class,klm,WBC,business class,food,luxury,passengers,travel,anytime for you,dining]]></category>
            <pubDate>Sat, 03 Jun 2017 10:00:00 +0200</pubDate>
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                        <title>KLM again achieves robust growth heading towards 30 million passengers</title>
                        <link>https://news.klm.com/klm-again-achieves-robust-growth-heading-towards-30-million-passengers/</link>
                        <guid>https://news.klm.com/klm-again-achieves-robust-growth-heading-towards-30-million-passengers/</guid><pp:caseid>160410</pp:caseid><description><![CDATA[<p>KLM succeeded in upholding the strong passenger growth trend in November 2016, achieving 7.8% growth in comparison with the same month last year with a marginally higher passenger load factor (0.8 percentage points). This even exceeded the already encouraging growth in passenger numbers achieved in the first 11 months of the year of 6.3% to almost 28 million passengers. If we succeed in sustaining this trend in December we will reach our target of 30 million set for 2016. Adding 14 new destinations in 2016 certainly appears to be bearing fruit! Transavia NL has also succeeded in strengthening its position in the European market with robust growth in passenger numbers during the month and throughout the first 11 months of the year.</p>

<p>Despite global&nbsp;growth of the cargo market, KLM Cargo saw volumes shrink by 12.2% this month in comparison with the same month last year, despite a significant 7.7% capacity reduction.</p>

<p>The Air France KLM Traffic Results can be found in the download section of this release.&nbsp;</p>]]></description><category><![CDATA[klm,traffic results,passengers,30 million]]></category>
            <pubDate>Thu, 08 Dec 2016 07:38:30 +0100</pubDate>
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                        <title>Small group of FNV supporters affect large group of KLM passengers</title>
                        <link>https://news.klm.com/small-group-of-fnv-supporters-affect-large-group-of-klm-passengers/</link>
                        <guid>https://news.klm.com/small-group-of-fnv-supporters-affect-large-group-of-klm-passengers/</guid><pp:caseid>140700</pp:caseid><description><![CDATA[<p>KLM estimates that no more than between 150 and 250 FNV members out of a total number of ground crew colleagues of 14,500 will participate in the strike announced for this evening between 19:30 and 21:00 hours. Although only a small group of people plan to stop working, this will potentially impact thousands of passengers resulting in delays, missed connections and/or baggage remaining behind. What&rsquo;s more, this industrial action will result in a loss for KLM of between &euro;3 million and &euro;4 million. This is disproportionate to the small group of FNV supporters who are bringing matters to a head. KLM&rsquo;s proposal has been put before the membership bases of the four other trade unions for deliberation.</p>

<p>KLM has initiated preliminary relief proceedings against FNV, which will take place this afternoon. Yesterday morning, KLM invited FNV to resume talks because we suspect that the points of disagreement are in fact smaller than originally expressed. FNV did not take up the invitation, choosing instead to initiate industrial action.</p>

<p>We advise our customers to keep a close eye the <a href="https://www.klm.com/travel/nl_en/prepare_for_travel/up_to_date/arrivals_departures/index.htm" target="_blank">KLM website</a>&nbsp;to see how long the delays will be.</p>]]></description><category><![CDATA[statement,klm,fnv,passengers]]></category>
            <pubDate>Wed, 03 Aug 2016 12:43:24 +0200</pubDate>
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                        <title>Spencer robot completed tests guiding KLM passengers at Schiphol</title>
                        <link>https://news.klm.com/spencer-robot-completed-tests-guiding-klm-passengers-at-schiphol/</link>
                        <guid>https://news.klm.com/spencer-robot-completed-tests-guiding-klm-passengers-at-schiphol/</guid><pp:caseid>120542</pp:caseid><pp:summary><![CDATA[<p>After more than three years of construction and programming, Spencer the robot completed various tests at Schiphol this month. The test phase ended last week when Spencer successfully guided some KLM&rsquo;s passengers at the airport to their departure gate.</p>
]]></pp:summary><description><![CDATA[<p>During the various tests Spencer scanned boarding passes from passengers and guided them to the correct departure gate. Spencer heads off automatically and the passengers follow the robot, which adjusts its speed to that of the group, avoiding obstacles and informing passengers of the remaining distance to their departure gate. When they get there, Spencer reports this via a screen.</p><p>During the coming period, the partners involved in this project will evaluate the test results and discuss the next phase.</p>

<p><strong>Partners</strong><br />
This project was co-funded by the European Commission as part of its 7<sup>th</sup> Framework Programme*. In addition to KLM, the project involved SME Bluebotics, the universities of Freiburg, Munich, Twente and Orebo, RWTH Aachen University, the Centre National de la Recherche Scientifique (CNRS) and Amsterdam Airport Schiphol. The project is coordinated by the University of Freiburg.</p>

<p>The name Spencer is derived from &ldquo;<strong>S</strong>ocial situation-aware <strong>PE</strong>rceptio<strong>N</strong> and action for <strong>C</strong>ognitiv<strong>E</strong> <strong>R</strong>obots&rdquo;.</p>

<p>(*) The 7<sup>th</sup> Framework Programme for research and technological development has a total budget of EUR 50 billion, to co-fund research, technological development and demonstration projects.</p>

<p>Also read our <a href="https://blog.klm.com/hi-im-spencer-the-robot-and-ive-had-an-awesome-week/" target="_blank">KLM.Blog</a> for more information about Spencer.</p>]]></description><pp:quotes><pp:quote>
                    <pp:quotename><![CDATA[Ren&eacute; de Groot, Chief Operating Officer KLM]]></pp:quotename>
                    <pp:quotetext><![CDATA[Every day, some passengers can miss their connecting flight due to delays, language barriers or because they lose their way. Considering that 70% of KLM passengers transfer at Schiphol, we are continually seeking ways to have this process run more smoothly. KLM believes that robotics will play an increasingly important role in aviation in the coming years. We are assessing how robotics can be incorporated into our processes in various areas. This will supplement the service offered by our airport staff, who will then have more time to assist passengers with more challenging needs]]></pp:quotetext>
                </pp:quote><pp:quote>
                    <pp:quotename><![CDATA[Kai Arras, project coordinator, Freiburg University]]></pp:quotename>
                    <pp:quotetext><![CDATA[We are excited to have realized and present SPENCER which is the first socially-aware robot that has ever been deployed at an airport. What makes SPENCER unique is that it can deal with social situations between people. It can &rsquo;see&#39; and analyse people nearby with its sensors. It reasons about possible social relations between people like whether they are a family or group. It also learns about and then complies to social rules and act in a human-friendly way. These abilities are important for many intelligent service robots to be used by people such as future household robots, collaborative factory assistants, or self-driving cars. Guiding people at an airport is a good example of a challenging everyday problem. It is a very busy environment with many people and there is a lot of time pressure while the robot has to operate safely and in a socially acceptable way]]></pp:quotetext>
                </pp:quote></pp:quotes><category><![CDATA[spencer,robot,passengers,klm,schiphol]]></category>
            <pubDate>Tue, 29 Mar 2016 14:29:05 +0200</pubDate>
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                        <title>KLM welcomes record number of passengers</title>
                        <link>https://news.klm.com/klm-welcomes-record-number-of-passengers/</link>
                        <guid>https://news.klm.com/klm-welcomes-record-number-of-passengers/</guid><pp:caseid>79096</pp:caseid><pp:summary><![CDATA[<p>KLM Royal Dutch Airlines this weekend welcomed a record number of passengers on board KLM and KLM Cityhopper flights. On Sunday, a total of 93,048 passengers&nbsp;flew KLM on one of the KLM flights&nbsp;connecting Amsterdam and 139 destinations worldwide;&nbsp;a new 24-hour record.&nbsp;</p>
]]></pp:summary><description><![CDATA[<p><span>Coming weekend, KLM again expects to carry many customers safely and comfortably to their destination.</span></p>]]></description><pp:quotes><pp:quote>
                    <pp:quotename><![CDATA[Pieter Elbers - KLM President &amp; CEO]]></pp:quotename>
                    <pp:quotetext><![CDATA[I wish all passengers flying KLM during the summer months a pleasant journey.&nbsp;It&rsquo;s great to see the concerted effort KLM staff are always making on behalf of our customers.]]></pp:quotetext>
                </pp:quote></pp:quotes><category><![CDATA[passengers,record,klm]]></category>
            <pubDate>Mon, 20 Jul 2015 18:04:07 +0200</pubDate>
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                        <title>SkyTeam launches iPhone App for passengers</title>
                        <link>https://news.klm.com/skyteam-launches-iphone-app-for-passengers-en/</link>
                        <guid>https://news.klm.com/skyteam-launches-iphone-app-for-passengers-en/</guid><pp:caseid>3508</pp:caseid><pp:subtitle>Passengers can access useful and updated travel information ‘on the go’</pp:subtitle><pp:summary><![CDATA[<p>
	SkyTeam has officially launched an innovative new mobile offering to all passengers traveling with any of its thirteen member airlines.</p>
]]></pp:summary><pp:boilerplate><![CDATA[<p>
	<strong>About KLM</strong><br />
	KLM Royal Dutch Airlines was founded in 1919, making it the world&rsquo;s oldest airline still operating under its original name. In 2004, Air France and KLM merged to form AIR FRANCE KLM. The merger produced the strongest European airline group based on two powerful brands and hubs &ndash; Amsterdam Airport Schiphol and Paris Charles de Gaulle. Retaining its own identity, the group focuses on three core businesses: passenger transport, cargo and aircraft maintenance.</p>
<p>
	In the Netherlands, KLM comprises the core of the KLM Group, which further includes KLM Cityhopper, transavia.com and Martinair. KLM serves all its destinations using a modern fleet and employs over 33,000 people around the world. KLM is a leader in the airline industry, offering reliable operations and customer-oriented products resulting from its policy of enthusiasm and sustainable innovation.</p>
<p>
	KLM is a member of the global SkyTeam airline alliance, offering customers an extensive worldwide network. The KLM network connects the Netherlands to every important economic region in the world and, as such, serves as a powerful driver for the economy.</p>
<p>
	<strong>About SkyTeam</strong><br />
	SkyTeam is a global airline alliance providing customers from member airlines access to an extensive worldwide network offering more destinations, more frequencies and more connectivity. Passengers can earn and redeem Frequent Flyer Miles throughout the SkyTeam network. SkyTeam member airlines offer customers access to over 490 lounges worldwide.</p>
<p>
	<a href="http://www.klm.com/travel/nl_nl/index.htm">klm.com</a>&nbsp;|&nbsp;<a href="http://www.airfrance.com/indexCOM.html">airfrance.com</a>&nbsp;|&nbsp;<a href="http://www.facebook.com/KLM">facebook klm</a>&nbsp;|&nbsp;<a href="http://mobile.twitter.com/klm">twitter klm</a>&nbsp;|&nbsp;<a href="http://blog.klm.com/">blog.klm</a>&nbsp;|&nbsp;<a href="http://www.skyteam.com/">skyteam.com</a>&nbsp;|&nbsp;<a href="http://www.facebook.com/skyteam" target="_blank">skyteam-facebook</a>&nbsp;|&nbsp;<a href="http://www.youtube.com/user/skyteam" target="_blank">skyteam-youtube</a></p>
]]></pp:boilerplate><description><![CDATA[<p>The SkyTeam iPhone App contains a variety of highly useful features for today&rsquo;s traveler, including worldwide airline flight schedules, flight status, weather information with seven-day forecasts, notifications to users of updates and changes, an airport locator and important contact phone numbers. The eSkyGuide also provides the ability to look up flight schedules in Flight Mode when internet access is disabled.</p><p>&ldquo;The SkyTeam App confirms SkyTeam&rsquo;s ongoing commitment to accelerating product and service developments to meet our global travelers&rsquo; need for seamless travel&rdquo;, says Mauro Oretti, SkyTeam&rsquo;s Vice President Sales and Marketing. &ldquo;It helps our customers get to where they need to be by providing useful and updated travel information from our members.&rdquo;<br />The SkyTeam app for the iPhone and iPad is available for free on the iTunes App Store. Blackberry and Android users will have access to the App within the next two months.</p>]]></description><category><![CDATA[skyteam,launches,iphone,app,passengers]]></category>
            <pubDate>Wed, 19 Jan 2011 01:00:00 +0100</pubDate>
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