KLM Newsroom

KLM has upgraded its online Newsroom

Fri, 07 Sep 2012 01:00:00 +0200

In line with their overall plan to integrate social into their business model, the press department took a closer at how KLM presented its corporate communications online. Maintaining brand awareness, the ability to share engaging content were key issues in planning the upgrade of the online newsrooms. The page can be found on our Corporate website

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Stay connected on board!

Mon, 11 Jun 2012 01:00:00 +0200

Browsing the web or watching a live broadcast during your flight will become a reality on board Air France and KLM flights. In partnership with Panasonic Avionics, the two airlines are launching a joint in-flight connectivity programme on board their long-haul flights, with trials early 2013.

This will enable customers to stay connected with the world through text messages or emails as well as internet connection and ultimately through live broadcasts of TV programmes. Thanks to this new technology, Air France and KLM will offer passengers access to a broad scope of data communications during the flight. On the specially designed in-flight website, a broad range of services will be offered for free, like latest news, TV channels relevant airline and destination information and a unique offer of online magazines.

The trial phase will be conducted over the year 2013 on two Boeing 777-300s, operated by each airline. During this period, travellers will be able to hook up to the internet via their Wi-Fi enabled smartphone, laptop or tablet PC at a fixed rate, as well as use their mobile phone for sms or e-mail, whatever their travel class. We will ask our customers to provide feedback, along with their expectations and suggestions on improving these new services to be used as input for further future deployment.

SkyTeam Launches Online Round The World Planner

Mon, 19 Sep 2011 01:00:00 +0200

Two versions of the Round the World planner have been developed. Both enable customers to build tailor made itineraries in compliance with SkyTeam’s Round the World fare products, terms and conditions. Customers can access the application via the recently refreshed skyteam.com, while a customized version for travel agents can be accessed via the newly created dedicated skyteam.biz website.

The Round the World Planner is another example of SkyTeam’s focus on actively improving products and services for its customers. “With hundreds of destinations to choose from, SkyTeam can take our customers wherever they want to go whenever they want to go, whether they are traveling for business or pleasure,” said Mauro Oretti, SkyTeam’s Vice President of Sales & Marketing. “Our new planner has been developed to maximize customers’ potential travel opportunities, whilst minimizing the complexity of planning a Round the World itinerary.”

The SkyTeam Round the World planner intuitively guides users through every step of planning an itinerary, which once saved can be printed or emailed. Customers can book their chosen travel plans via their travel agent or any SkyTeam member airline. Future phases of the application will feature real-time flight availability, prices and the ability to book online via SkyTeam.com.

The direct link to the Round the World Planner: www.skyteam.com/en/your-trip/Round-the-World-Planner

For more information:
SkyTeam Corporate Communications
T: +31 (0)20 3333064
E: media@skyteam.com