KLM is one of the first airlines in Europe that offers the functionality to store the boarding pass to the Google Pay app. Boarding passes automatically pop up on a phone a couple of hours before the flight. A similar functionality was already available to users of the iOS KLM app, via Apple Wallet.

Starting today, the new feature is available for KLM app users in countries such as United Kingdom, USA, Spain, Germany, and Brazil. Google announced that Google Pay will come available globally in due time, so KLM expects it does not take too long before it will be available to users in The Netherlands.

KLM app downloaded millions of times

The Google Pay functionality has been added to the KLM app’s existing line-up, such as booking a flight, checking in online, and downloading boarding passes. Soon the option to buy Wi-Fi on board the aircraft will be added together with CO2 compensation possibilities. The KLM app has already been downloaded millions of times and has more than 100,000 active users each day. No fewer than 70% of the app users are logged in permanently and are using the KLM app several times a month.

This privilege will be assessed during a six-month trial. Positive evaluation will result in permanent instatement of this privilege. Since April, KLM has already allowed the use of portable electronic devices (PED) during all flight phases. However, any equipment operating with an antenna must still be set to 'flight mode' whenever the aircraft doors are closed.