<![CDATA[KLM Newsroom]]> https://news.klm.com/ en Wed, 09 Sep 2026 09:07:36 +0200 Thu, 19 Feb 2026 07:47:03 +0100 <![CDATA[KLM Newsroom]]> https://content.presspage.com/clients/150_162.jpg https://news.klm.com/ 144 KLM Group Annual Results: Performance Stabilizes, Structural Decisions Required https://news.klm.com/klm-group-annual-results-performance-stabilizes-structural-decisions-required/ https://news.klm.com/klm-group-annual-results-performance-stabilizes-structural-decisions-required/736609In 2025, KLM Group achieved an operating result of €416 million on revenues of €13.2 billion, representing a 3.9% increase in turnover compared to 2024. These results demonstrate that the actions implemented under the “Back on Track” improvement program were essential to achieving stable performance. While the program delivered on its objectives, further structural strengthening remains necessary to ensure KLM’s financial health and reduce its vulnerability. 

]]>The press release from Air France-KLM Group regarding the full year results 2025 can be read here.

]]>KLM CEO Marjan Rintel commented: “2025 was a challenging year for all KLM employees, and I am proud of their dedication. Through our Back on Track improvement program, we exceeded our €450 million target; we increased revenues, reduced costs, and improved productivity. This provides a strong foundation, but the results show that more action is required. Only through strict cost control and more reliable operations can we achieve a lasting recovery. External factors, such as rising cost pressures in the Netherlands, make this even more urgent. 2026 will therefore be a crucial year in which we must accelerate our transformation to maintain our position in a competitive market.” 

Q4 and Full-Year Results
KLM ended the fourth quarter with a profit of €78 million, outperforming the fourth quarter of 2024 (€51 million). Improved operational reliability contributed to this result, underlining the importance of a more robust organization. With annual revenues of €13.2 billion and an unchanged operating result of €416 million, KLM achieved a profit margin of 3.2%. 

2025 began strongly and closed on a stable note, but significant challenges arose throughout the year. Technical issues with the fleet led to delayed maintenance, cancellations, and increased operational pressure. Supply chain partner shortages affected punctuality. In addition, ongoing geopolitical tensions created additional complexity: Russian airspace remained closed, and restrictions in other regions led to longer, more complicated routes. 

Despite these challenges, KLM made important progress. Fourteen new aircraft were put into service, and the Embraer E195-E2 cabin layout was modified to increase passenger capacity and reduce CO₂ emissions per passenger by 3%. A record number of new pilots were also recruited and trained. 

Although Transavia recorded higher revenues and capacity compared to last year, profits lagged behind. KLM Cargo delivered stable results in 2025, while the Engineering & Maintenance (E&M) division delivered a strong financial performance. 

Outlook for 2026: Building Structural Financial Health
To reduce vulnerability to external factors and remain competitive, KLM will take additional steps in the coming year to further strengthen operations, increase revenues, and drive additional cost reductions. 

KLM CFO Bas Brouns stated: “We have delivered stable results, but our costs are rising faster than our revenues, leaving KLM vulnerable and requiring structural decisions. This will enable us to increase the predictability of our results and create the capacity to invest in our customers, employees, and operations.” 

]]> Thu, 19 Feb 2026 07:47:03 +0100 https://content.presspage.com/uploads/162/770f9852-a94d-4349-8292-c5dd7577dd2e/500_arnoud-raeven-mg-2652.jpg?10000 https://content.presspage.com/uploads/162/770f9852-a94d-4349-8292-c5dd7577dd2e/arnoud-raeven-mg-2652.jpg?10000 KLM Group Annual Results 2024: Disappointing results emphasize need for measures https://news.klm.com/klm-group-annual-results-2024-disappointing-results-emphasize-need-for-measures/ https://news.klm.com/klm-group-annual-results-2024-disappointing-results-emphasize-need-for-measures/689932KLM's operating result decreased by €234 million to €416 million in 2024. Despite a revenue growth of 5.4%, profitability was under pressure due to rising costs of equipment, personnel, and airport fees. With the measures it announced in October last year, KLM aims to save €450 million this year and achieve an 8% profit margin in the period 2026-2028, enabling the execution of KLM's ambitious fleet renewal plan and future strategy. 

]]>You can find AFKL's annual results press release in the download at the top right of this page.

]]>Fourth Quarter and Annual Results
Revenue in the fourth quarter amounted to €3.1 billion compared to €3.0 billion in 2023, and the operating margin increased to 1.6%. Costs, excluding fuel, remained high. KLM Group's annual revenue amounted to €12.7 billion, an increase of 5% compared to 2023. However, costs rose sharply throughout the year, resulting in an operating result of €416 million, compared to €650 million in 2023. 

Cargo achieved good results in 2024, with a strong second half of the year, and opened a new full freighter route to Hong Kong. Engineering & Maintenance faced global supply chain issues in 2024, impacting results. Transavia recorded higher revenue compared to last year, despite capacity constraints. 

Operational and financial measures
The cost savings initiated in 2024 will continue into 2025. Thanks to a temporary agreement with the VNV, KLM can operate all planned flights next summer. To increase the earning capacity of the fleet, the newest Embraers will get four extra seats, and the cabin layout of the Boeing 777-200 will be adjusted. Additionally, we have begun to test a new catering proposition on European flights, offering passengers more choice and paid catering. As part of the measures, KLM recently announced a reduction of 250 office (i.e. non-operational) jobs, a step being implemented across the company to increase productivity by at least 5% and improve profitability. 

Rising Demand
More than three-quarters of Dutch people have a positive view of aviation, and the demand for flying continues to rise. This is reflected in the numbers for KLM and Transavia: in 2024, KLM welcomed 33 million passengers on board and Transavia around 9.5 million. KLM also transported 434,000 tons of cargo, announced seven new destinations, and added nine new – cleaner and quieter – aircraft to its fleet. 

 

]]> Thu, 06 Mar 2025 07:47:19 +0100 https://content.presspage.com/uploads/162/13907e85-bdd5-4768-90cf-df6653343049/500_klmairbusa321neo-4-markwagtendonk.jpg?10000 https://content.presspage.com/uploads/162/13907e85-bdd5-4768-90cf-df6653343049/klmairbusa321neo-4-markwagtendonk.jpg?10000 KLM 2020 full year results https://news.klm.com/klm-2020-full-year-results/ https://news.klm.com/klm-2020-full-year-results/436845.

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At the same time, we as KLM are proud that we were able to make an important contribution in 2020 by repatriating 250,000 Dutch people and fellow Europeans and by bringing so many essential medical supplies to the Netherlands with (extra) cargo flights. KLM's response to the COVID pandemic was a testament to our resilience, creativity and agility.

The consequences of this pandemic are clearly visible in the 2020 figures.  KLM's turnover fell by 54% to €5 billion. While our anniversary year saw a record 35 million customers, in 2020 only 11 million customers travelled with KLM. KLM's total operational result came in at a loss of €1.2 billion, despite the fact that the cargo division managed to improve its margins as a result of the strong increase in demand for cargo capacity.

KLM's financial results show how serious the situation is. Thanks to the support of the Dutch government, KLM has been able to maintain its financial liquidity. I know that I speak for everyone at KLM when I say that we are very grateful to the government and, through it, to Dutch society. The KLM people, in turn, have made their contribution by agreeing to the far-reaching conditions of this financial lifeline from government and banks.

The world of aviation will look very different for a longer period of time, with less traffic and pressure on revenues. This year has also started much less well than we had initially anticipated. Despite that, and looking to the second half of 2021, I sense cautious optimism and hope. People will start flying again and slowly but surely KLM will be able to fly the global network again with all the options available to its customers. KLM's ambition is not only to survive, but also to remain an important and responsible player in the airline industry after the crisis. To achieve this, a restructuring plan has been drawn up, called 'From More to Better'. The restructuring plan is agile, based on different market and recovery scenarios, and will allow us to be flexible and create opportunities in the areas of customer experience, digitalisation, sustainability and technology.

With the help of our loyal customers and committed staff, KLM will weather this storm and get better, continuing to fulfil its important social and economic role for Dutch society. We will continue to pursue our ambitions and lead the way in sustainability and innovation. The Netherlands can continue to count on our full commitment and contribution when it comes to realising these ambitions."

 ]]> Thu, 18 Feb 2021 07:19:11 +0100 https://content.presspage.com/uploads/162/500_aankomst787-9ph-bhm23-08-2017patrickkop-14.jpg?10000 https://content.presspage.com/uploads/162/aankomst787-9ph-bhm23-08-2017patrickkop-14.jpg?10000 Relatively good results for KLM in 2019 anniversary year https://news.klm.com/relatively-good-results-for-klm-in-2019-anniversary-year/ https://news.klm.com/relatively-good-results-for-klm-in-2019-anniversary-year/377834.

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KLM’s operating income amounted to EUR 853 million, with a margin of 7.7%. Owing to higher fuel costs and a challenging cargo market, this result was lower than that achieved in 2018.

Thanks to our good operating results, we were able to invest more than EUR 1.3 billion in customers, staff, fleet, digitisation, lounges and other facilities in 2019, as was the case in 2018. We also further reduced our net debt and strengthened our equity capital position. Customer satisfaction was high once more, with an average Net Promoter Score (NPS) of 41 for the year. We are proud of and deeply grateful for the loyalty of our customers. 

Our results reflect our investment in innovation and sustainability, as well as the hard work of all KLM staff. For this I thank all KLM colleagues whole-heartedly!

There is uncertainty about growth outlook at Schiphol, declining results compared to 2018 and the ongoing Coronavirus outbreak, confirming once more how sensitive our industry is to geopolitical and other factors beyond our control. We must therefore continue to focus on our costs, our agility in making changes and the improvement of our margins, so that we can pursue our ambitious investment programme for the benefit of our customers and the future of our company.]]> Thu, 20 Feb 2020 07:15:00 +0100 https://content.presspage.com/uploads/162/500_klm2019-246157.png?10000 https://content.presspage.com/uploads/162/klm2019-246157.png?10000 Record profit-sharing amount for KLM staff https://news.klm.com/record-profit-sharing-amount-for-klm-staff/ https://news.klm.com/record-profit-sharing-amount-for-klm-staff/258199KLM has completed a record year, as can be seen in its staff profit-sharing scheme. As a result of the strong annual figures, presented last Friday, profit-sharing was higher than ever. A total of EUR 170 million gross was paid out to the staff. This is the third consecutive year that KLM staff are sharing the profit. A total of no less than 14.1% of twelve monthly salaries were paid out under the profit-sharing scheme. The improved profit-sharing scheme is part of the collective labour agreement made in 2015.

]]>Record year
KLM achieved a record result of EUR 910 million over 2017. The operational margin grew from 6.9% to 8.8% – an improvement of EUR 229 million. KLM’s staff are benefiting from this.

 

]]> Tue, 20 Feb 2018 14:36:00 +0100 https://content.presspage.com/uploads/162/500_groundcrew.jpg?10000 https://content.presspage.com/uploads/162/groundcrew.jpg?10000 Full Year 2014 Results https://news.klm.com/jaarcijfers-2014/ https://news.klm.com/jaarcijfers-2014/55344Full Year 2014 Results

  • Revenues of 24.9 billion euros, stable (+0.3%) like-for-like1

  • EBITDA2 of 1,589 million euros, down 266 million euros

  • EBITDA of 2,014 million euros excluding the impact of the Air France pilot strike,

    up 159 million euros

  • Operating result of -129 million euros, up 275 million euros like-for-like

  • Third year of unit cost2 reduction, down 1.3% like-for-like

  • Net result, group share of -198 million euros, improvement of more than 1.6 billion

    euros

  • Adjusted net result, group share2 of -535 million euros

  • Net debt2 of 5.41 billion euros, up 59 million euros compared to 31 December

    2013

    FOURTH QUARTER 2014

  • Revenues of 6.2 billion euros, slightly down (-0.5%) like-for-like

  • EBITDA of 316 million euros, down 66 million euros

  • EBITDA of 411 million euros excluding the impact of the Air France pilot strike, up

    29 million euros

    REINFORCED IMPLEMENTATION OF PERFORM 2020

  • Cost reduction efforts reinforced: 2015-17 unit cost reduction target revised up to an average of 1.5% per year

  • Investment plan revised down by 300 million euros in 2015 and 300 million euros in 2016

  • 2015 targets: unit cost down 1% to 1.3%, net debt around 5 billion euros at end 2015

    The Board of Directors of Air France-KLM, chaired by Alexandre de Juniac, met on 18 February 2015 to approve the accounts for Full Financial Year 2014.

    Alexandre de Juniac made the following comments: “The Transform 2015 strategic plan was completed at the end of Full Year 2014, having fully delivered on its objective of an in-depth turnaround in Air France-KLM’s competitiveness. The Full Year 2014 results speak for themselves: despite the challenging economic and competitive context, once corrected for the impact of the Air France pilot strike, EBITDA is up by more than 50% in 3 years, and the operating cash flow3 has more than tripled to reach nearly 1.5 billion euros. This essential step in the turnaround of the Group was only achieved thanks to the full commitment of staff across the Group. With Perform 2020, the new strategic plan launched a few months ago, Air France-KLM is now focusing on the future: while continuing its deep transformation, the Group is investing in products, brands, and growth segments like low-cost and aeronautical maintenance... By deciding today to reinforce its unit cost reduction efforts and adapt its investment plans, the Group is ensuring that it can achieve its key targets of improved competitiveness and deleveraging.”

Download the full press release in the right column

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