<![CDATA[KLM Newsroom]]> https://news.klm.com/ en Tue, 08 Sep 2026 08:30:38 +0200 Tue, 02 Oct 2018 15:35:39 +0200 <![CDATA[KLM Newsroom]]> https://content.presspage.com/clients/150_162.jpg https://news.klm.com/ 144 KLM’s Augmented Reality hand baggage check now available in Messenger https://news.klm.com/klms-augmented-reality-hand-baggage-check-now-available-in-messenger/ https://news.klm.com/klms-augmented-reality-hand-baggage-check-now-available-in-messenger/303251As of today, it will be very easy for all KLM passengers in Messenger to see whether their hand baggage is of the correct size. KLM Royal Dutch Airlines is using Augmented Reality (AR) for this new service.

]]>From now on, the service is widely available for iPhone users (6s or above) in KLM’s Messenger. KLM’s AR hand baggage check uses a transparent, virtual KLM suitcase that is placed in reality on an actual suitcase to indicate whether the dimensions are appropriate for overhead compartments. This makes it easy for passengers to check, in the comfort of their home, whether their hand baggage is of the correct size. Earlier this month, the service was launched in the KLM App (iOS).

AR technology next step on Messenger

Earlier this year, Messenger announced that it would make AR technology available in closed beta on its platform. KLM is now one of the few companies worldwide to build an experience using AR in Messenger. KLM will continue to develop and improve the service in the future, so that it grows in line with the latest AR technology available.

To try the new experience, go to KLM on Messenger. You can find the AR hand baggage check in the menu under Plan & Book.

The video below shows how the AR hand baggage check works.

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