Genoa

Valencia
Valencia is the capital of the province of Valencia and is Spain’s third largest city, after Madrid and Barcelona. The addition of three new Spanish destinations to KLM’s network – Valencia, Ibiza (from 21 May on Saturdays and Sundays and daily from 4 July), and Alicante (daily from 2 July) considerably strengthens KLM’s position in the Spanish market.

Flight schedules
KLM Cityhopper will operate both the Genoa and Valencia services. Flights to Genoa will operate daily until 20 May using E190 equipment. From 21 May, all flights to and from Genoa on Saturdays will be operated with a B737-700. All flights to and from Valencia will be operated using B737-700 equipment.

• The KL1563 departs Amsterdam at 10:05 hours and lands at Genoa at 11:45. Flight KL1564 departs Genoa at 12:20 hours and arrives in Amsterdam at 14:20 hours.
• Flight KL1715 to Valencia departs Amsterdam at 13:45 hours and lands at 16:15 hours. Flight KL1716 departs Valencia at 17:00 hours and arrives in Amsterdam at 19:35 hours. This service will operate only on Saturdays and Sundays from 23 April and daily from 16 May.

Read more about Genoa on our KLM Blog

KLM investing in its catering product
KLM is optimising its service on European flights. KLM and KLC now serve the same snacks and sandwiches in Economy Class, which creates greater product uniformity across our European routes. Sandwiches will also be served more often on KLM flights for breakfast, lunch and dinner.

Ciel Bleu
Ciel Bleu, the two-star restaurant on the 23rd floor of Hotel Okura Amsterdam, is in many respects a unique location. Its spectacular view across Amsterdam grants guests the opportunity to see the city from a completely different perspective. Onno Kokmeijer has held sway over the Ciel Bleu since 2003. With Arjan Speelman, his Chef de Cuisine, he received a second Michelin Star in 2007. These chefs draw inspiration from the tastes their international guests desire and are constantly in search of the best ingredients and innovative ways to prepare food.

(*) Flights between Amsterdam and these destinations: Athens (ATH), Helsinki (HEL), Istanbul (IST), Kiev (KBP), St Petersburg (LED), Lisbon (LIS), Madrid (MAD), Bucharest (OTP) and Moscow (SVO).

Cc: Commissioners Violeta Bulc and Marianne Thyssen

9.3 million jobs in danger!

We request a firm stance of the new European Commission against abuses of European social standards in the field of aviation!

A new airline has been established called “Norwegian Air International” that wants to offer scheduled services from the UK to the US. They have received an Irish license for this and they intend to employ crewmembers from Thailand that are hired through aSingaporean agency.

Competition in aviation is intense and it keeps us sharp. However, through businessmodels like this we risk entering a downward spiral to the social bottom, risking thousands of qualified European jobs. European aviation currently provides 9.3 million jobs and adds 512 bn Euros to European GDP.

Your new Commission has chosen the strengthening of Europe’s competitiveness as its no. 1 priority and wants to give a stronger boost to jobs, growth and investment.

How can the Commission strengthen aviation’s competitiveness if it allows such abusesof European standards?

If we allow Norwegian Air International to start employing Thai crew on the EU-USroutes, others will soon follow and jobs will be lost inside the European Union andcreated elsewhere. In the maritime sector we have already seen this same scenarioplay out, resulting in the loss of tens of thousands of jobs. It would be foolish to let the same happen to aviation. Therefore we need your support.

We count on you!
The US has temporarily denied Norwegian Air International’s request for a foreign carrier permit. The European Commission should now take a strong stance and prevent Norwegian Air International from abusing European social standards and legislation through employing Thai crew. We need to preserve European jobs instead of outsourcing them to other continents.

If the European Commission is serious about its jobs and growth commitment, we deserve your support. 9.3 million aviation colleagues count on you. Signed on November 21, 2014 by

From 1 October 2014, all FB Ivory members will receive a 50% discount on the first piece of hold baggage when booking a KLM ticket to a European destination. This will then cost them EUR 7.50 for a one-way trip when checking in online, and EUR 15 if they check in at the airport.

In line with the usual range of alternatives open to customers, KLM also offers its passengers the option of covering the hold-baggage fee with FB Miles.  FB Ivory members can cover the baggage fee with 1500 FB Miles per flight via My Trip on KLM.com. In this way, KLM continues to reward customer loyalty.

The new policy for FB Ivory members applies for all tickets issued on or after 1 October 2014. Naturally, customers always have the option of travelling without hold baggage when flying Economy Class to European destinations.  

BlueBiz participants and other contracted corporate clients will not be charged.

KLM is launching this renewed business model within Europe in response to changing customer behaviour: many existing passengers already travel without hold baggage in Europe. What’s more, passengers increasingly want to ‘customise’ their journeys. This can be achieved through paid options including seat choice, more legroom (Economy Comfort) and, in time, paid lounge access. Customers are free to choose.

Paul Elich, EVP KLM Inflight Services: “To inspire our passengers during their journey, KLM has been working for many years with established names in Dutch design, such as Marcel Wanders, Mart Visser and Viktor&Rolf. The Netherlands is full of young, undiscovered talent. By asking students of the Kunstacademie AKV|St.Joost, Avans Hogeschool to design new sandwich packaging, we are offering young talent the opportunity to show their work to the whole world. We are thrilled that the winning designs relate so well to KLM.”

The KLM Inflight product label is called “Delicious”. This is printed on many of KLM’s Economy Class inflight products, such as snacks, meals, sandwiches and hot towels. The “Delicious Art” packaging will be used on board KLM and KLM Cityhopper European flights which last between 100 and 170 minutes. On flights shorter than 100 minutes they will be served until 09:00 hrs.

More comfort and efficiency – A seat in the new Europe Business Class provides one-and-a-half-times more room than before, because the middle seat is always left empty and can no longer be reserved. Besides improving the level of comfort, this also offers business passengers more privacy. Moreover, every business class seat in the 737 fleet will soon be fitted with a socket to charge electrical appliances. KLM continues to offer Europe Business Class passengers greater efficiency by providing priority departure and arrival services, such as Premium Check-In, extra baggage allowances, access to airport lounges, and priority during boarding and baggage processing.

Improved catering – The menu and presentation of meals on board is being completely modernised. KLM is introducing a newly refined, high-quality menu containing a range of choices depending on the flight and departure time. Four menus will be served every month. The catering presentation is also changing. Meals will now be served on tableware designed by Dutch designer Marcel Wanders, as they are in World Business Class. The collection is created in Wanders’ unique style and matches the quality standards of a top restaurant.

Europe Business Class is being introduced on all flights in Europe that are operated by KLM or KLM cityhopper. This amounts to around 500 flights a day to more than 60 destinations.