In June, KLM launched its “Fly Responsibly” initiative, thereby committing itself to creating a more sustainable future for air transport. “Fly Responsibly” incorporates all of KLM’s existing and future efforts to improve the sustainability of our activities, but true progress can only be made if the entire sector cooperates. With “Fly Responsibly”, KLM therefore invites consumers to compensate for their share of CO₂ emissions from their flight. Companies are invited to compensate for business travel by way of the KLM Corporate BioFuel Programme. One very recent example of our efforts to Fly Responsibly was announced yesterday: from 29 March 2020, we will replace one of our daily flights between Amsterdam and Brussels with seat capacity aboard the high-speed Thalys train.

Recent investments in sustainability

KLM has invested in sustainable aviation fuel since 2009, but our pledge to procure 75,000 tonnes of sustainable aviation fuel makes us the world’s first airline to purchase biofuel on such a major scale. From 2022, this sustainable aviation fuel will be produced at the first European factory for sustainable aviation fuel, which will be built in Delftzijl.

We are also working with the Delft University of Technology to develop an aircraft that flies more economically due to its V shape, in which the cabin for passengers and crew, as well as the cargo hold and fuel tanks are all largely integrated into the wings of the aircraft. In October 2019, a flying scale model of this aircraft as well as a life-sized section of the cabin interior will be presented to the public during the KLM Experience Days at Schiphol.

Dow Jones Sustainability Index (DJSI)

The DJSI applies a so-called “best-in-class” approach in acknowledging companies in diverse sectors that outperform competitors in terms of sustainability indicators. Every year, RobecoSAM invites more than 3,000 listed companies, including 800 companies in emerging markets, to report on their sustainability initiatives.

For further information on KLM sustainability initiatives, please visit www.klmtakescare.com

In all its endeavours, Air France-KLM continually strives to make aviation more sustainable. KLM focuses on several areas, one of which is to reduce environmental impact. Integrating sustainable development in its products and services and pursuing responsible HR policy also contributes towards achieving this objective.

*The Dow Jones Sustainability Index (DJSI) evaluates the sustainability performance of the largest companies listed on the Dow Jones Global Total Stock Market Index. The DJSI is managed cooperatively by S&P Dow Jones Indices and RobecoSAM (Sustainable Asset Management).

Moreover, Air France-KLM is also leader of the broader "Transport" sector, including air, rail, sea and road transport as well as airport operations.

In this way, Air France-KLM joins the 24 most responsible countries in the world, each in their own sector of activity.

To integrate sustainable development into its activities and operations, Air France-KLM is concentrating on four main issues: reducing its environmental impact, integrating sustainable development into its products and services, promoting a responsible human resources policy and contributing to the development of the territories where the Group operates.

Among the innovating initiatives taken recently, Air France-KLM is continuing its initiatives in terms of biofuel by operating several flights using sustainable biofuel. The Group has also invested in the eco-design of inflight products to reduce its CO2 emissions.

*The DJSI includes the most efficient companies in terms of sustainable development, selected by RobecoSAM, a global asset management company that assesses corporate sustainability. A member of the DJSI since 2005, the Group is also included in the non-financial indexes NYSE Euronext Vigeo, Ethibel and FTSE4Good.

The Air France-KLM sustainable development report for 2013 can be consulted online at www.airfranceklm.com.

In this way Air France-KLM perpetuates the ranking at the 24 most sustainable companies in the world.

Air France-KLM is concentrating on four main issues: reducing its environmental footprint, integrating sustainable development into its products and services, promoting a responsible human resources policy and contributing to the territories where the Group operates.

Among the innovating initiatives taken recently, KLM has operated long-haul flights using sustainable biofuel and both airlines have introduced a uniform recycling scheme. Air France has also continued investing in making its aircraft lighter, thus reducing its environmental impact.

The Air France-KLM group has been part of the DJSI since 2005 and is also integrated in the non-financial indexes Vigeo, ASPI, ESI Excellence and FTSE4Good.

*DJSI includes the most efficient companies in terms of sustainable development, selected by RobecoSAM, an international asset management firm which assesses companies’ sustainability performance.

“I’m proud that we at AIR FRANCE KLM have been able to hold on to this position despite the
difficult times we are going through. It’s a terrific achievement — proof positive of the successful
collaboration between our two companies. We achieved this together and it is a fantastic
acknowledgement of everyone’s hard work” confirmed Peter Hartman, KLM President & CEO.
The DJSI World groups 10% of the leading companies in terms of sustainable development,
among 2,500 companies in 22 countries worldwide.

Both the DJSI World and DJSI Europe indexes select the leading companies in this field following
a review process conducted by the Swiss group SAM (Sustainable Asset Management Indexes
GmbH).

Air France KLM is also part of the extra-financial indexes Aspi Eurozone, Ethibel Sustainability
Index (ESI) Global Excellence and FTSE4Good.

AIR FRANCE KLM’s sustainable development report for the financial year 2009-10 can be
consulted at http://corporate.airfrance.com and www.klm.com/sustainability.