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                    <title><![CDATA[KLM Newsroom]]></title>
                    <link>https://news.klm.com/</link>
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                    <pubDate>Thu, 23 Jul 2015 13:01:01 +0200</pubDate>
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                        <title><![CDATA[KLM Newsroom]]></title>
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                        <title>KLM invests in customer and future with new Boeing 787-9 </title>
                        <link>https://news.klm.com/klm-invests-in-customer-and-future-with-new-boeing-787-9/</link>
                        <guid>https://news.klm.com/klm-invests-in-customer-and-future-with-new-boeing-787-9/</guid><pp:caseid>79533</pp:caseid><pp:summary><![CDATA[<p>For KLM Royal Dutch Airlines, the introduction of the Boeing 787-9 marks the dawn of a new age for both customers and crew. With this aircraft, KLM invests more than ever in its customers and future. KLM has chosen this new aircraft type to ensure its passengers an unforgettable and comfortable journey.&nbsp;</p>
]]></pp:summary><description><![CDATA[<p>Among the most important features of the Boeing 787-9 are the new World Business Class (WBC) seats, which recline completely flat and have direct access to the aisle; the Economy Class seats, which recline 40% further; a state-of-the-art Inflight Entertainment system; and Wi-Fi for all passengers who want to be online during their flight. Finally, the interiors in WBC, Economy Comfort and Economy Class create a highly hospitable setting onboard.</p>

<p><strong>Lower fuel consumption</strong><br />
With the arrival of this new aircraft type in October 2015, KLM is adding a quieter and more fuel-efficient aircraft to its fleet. The Boeing 787-9 is equipped with highly fuel-efficient engines, which will reduce CO2 emissions by at least 20%.</p>

<p>The aircraft is part of KLM&rsquo;s programme of fleet investment, which began with the introduction of the new World Business Class in the Boeing 747. This was followed by entirely new World Business Class and Economy Class interiors in the Boeing 777-200 and the phased introduction of new Boeing 777-300s. From December 2015, KLM will continue its fleet renewal with the deployment of the Embraer 175 and 190.</p>

<p><strong>New flight mode</strong><br />
The design of the interior of the aircraft creates a typically KLM mood, layout and character onboard the Boeing 787-9. The point of departure for the cabin interior was to maximise comfort and privacy for passengers, while maintaining KLM&rsquo;s brand values.</p>

<p>KLM&rsquo;s Boeing 787-9 is fitted with onboard Wi-Fi. This marks the launch of KLM Wi-Fi, which was tested in earlier trials. It will now be possible to use the internet, email and other online services onboard using laptops, tablets and mobile phones.</p>

<p>Larger windows, a higher cabin pressure and special LED-lighting further enhance the unique flight experience. This is all aimed at ensuring passengers arrive fitter and more rested at their destinations<strong>.</strong></p><p><strong>Luxury personal space in World Business Class</strong><br />
KLM has chosen the newest full-flat World Business Class seat for its Boeing 787-9s. The position of the new seats in the cabin and various design decisions ensure passengers can enjoy as much privacy as possible during the flight. A very special, new feature is that every World Business Class seat in the Boeing 787-9 has direct access to the aisle.</p>

<p>Warmer colours &ndash; with different shades for every seat &ndash;&nbsp;and a large storage space ensure ultimate comfort and more personal room for passengers. Large, soft pillows and luxurious new blankets give the new World Business Class a warm and welcoming mood. Each seat is fitted with a 16&rdquo; screen. There is also the option of a dual-screen experience, which allows passengers to game or chat using the handset while watching a film.</p>

<p><img alt="" src="http://content.presspage.com/uploads/162/500_wbccabin-hr.jpg" style="width: 500px; height: 281px; margin: 5px; float: left;" /></p>

<p>&nbsp;</p>

<p><strong>Economy Class</strong><br />
The seats in Economy Class offer passengers extra comfort. The back of the seat can recline 40% further and all passengers have access to a power socket where they can recharge their mobile equipment. The Inflight Entertainment system has been renewed and extended with a larger, 11&rdquo; screen, intuitive HD-quality touchscreens, interactive 3D maps, and the option to communicate via Seat Chat with fellow passengers who are not seated nearby. The Inflight Entertainment system provides access to more than 150 films and 200 TV programmes in 12 languages, including a large number of local films.</p>]]></description><pp:quotes><pp:quote>
                    <pp:quotename><![CDATA[Pieter Elbers - KLM President &amp; CEO]]></pp:quotename>
                    <pp:quotetext><![CDATA[The Boeing 787-9 enables KLM to offer passengers even more comfort and privacy. KLM has chosen to add specific improvements to this special aircraft, which make it unique among other 787s. All these details add up to ensure our passengers can experience a new way to fly.]]></pp:quotetext>
                </pp:quote></pp:quotes><category><![CDATA[customer,future,boeing,787-9,787,klm]]></category>
            <pubDate>Fri, 24 Jul 2015 10:30:00 +0200</pubDate>
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                <pp:imageOriginal>https://content.presspage.com/uploads/162/787-900-c1-kust-land-001.jpg?10000</pp:imageOriginal><pp:imageTitle><![CDATA[B787-900 above the dutch coast]]></pp:imageTitle><pp:imageDescription><![CDATA[B787-900 above the dutch coast]]></pp:imageDescription></item><item>
                        <title>KLM Invests in Customers and Crew with iPad </title>
                        <link>https://news.klm.com/klm-investeert-met-ipad-in-klant-en-crew-en/</link>
                        <guid>https://news.klm.com/klm-investeert-met-ipad-in-klant-en-crew-en/</guid><pp:caseid>12359</pp:caseid><pp:summary><![CDATA[<p>KLM Royal Dutch Airlines will today begin issuing iPads to around 5,000 pilots, seniors pursers and pursers. The tablet computer will support our flight personnel&rsquo;s activities on board. A pilot project launched in late 2011 revealed that this new technology further improves customer service.</p>
]]></pp:summary><pp:boilerplate><![CDATA[<p><strong>About KLM</strong><br />
KLM Royal Dutch Airlines was founded in 1919, making it the world&rsquo;s oldest airline still operating under its original name. In 2004, Air France and KLM merged to form AIR FRANCE KLM. The merger produced the strongest European airline group based on two powerful brands and hubs &ndash; Amsterdam Airport Schiphol and Paris Charles de Gaulle. Retaining its own identity, the group focuses on three core businesses: passenger transport, cargo and aircraft maintenance.</p>

<p>In the Netherlands, KLM comprises the core of the KLM Group, which further includes KLM Cityhopper, transavia.com and Martinair. KLM serves all its destinations using a modern fleet and employs over 33,000 people around the world. KLM is a leader in the airline industry, offering reliable operations and customer-oriented products resulting from its policy of enthusiasm and sustainable innovation.</p>

<p>KLM is a member of the global SkyTeam airline alliance, offering customers an extensive worldwide network. The KLM network connects the Netherlands to every important economic region in the world and, as such, serves as a powerful driver for the economy.</p>

<p><strong>About SkyTeam</strong><br />
SkyTeam is a global airline alliance providing customers from member airlines access to an extensive worldwide network offering more destinations, more frequencies and more connectivity. Passengers can earn and redeem Frequent Flyer Miles throughout the SkyTeam network. SkyTeam member airlines offer customers access to over 490 lounges worldwide.</p>

<p><a href="http://www.klm.com/travel/nl_nl/index.htm">klm.com</a>&nbsp;|&nbsp;<a href="http://www.airfrance.com/indexCOM.html">airfrance.com</a>&nbsp;|&nbsp;<a href="http://www.facebook.com/KLM">facebook klm</a>&nbsp;|&nbsp;<a href="http://mobile.twitter.com/klm">twitter klm</a>&nbsp;|&nbsp;<a href="http://blog.klm.com/">blog.klm</a>&nbsp;|&nbsp;<a href="http://www.skyteam.com/">skyteam.com</a>&nbsp;|&nbsp;<a href="http://www.facebook.com/skyteam" target="_blank">skyteam-facebook</a>&nbsp;|&nbsp;<a href="http://www.youtube.com/user/skyteam" target="_blank">skyteam-youtube</a></p>
]]></pp:boilerplate><description><![CDATA[<p>The pilot project saw around 100 cockpit and cabin crew using the iPad on board. Evaluation revealed that cabin crew using the iPad could respond more quickly and effectively to the personal wishes of passengers. For pilots, the iPad is an extra aid in ensuring smooth flight operations. Decisions can, for instance, be made more quickly because flight plans can be shared earlier. The full rollout of the iPads will take several months. By autumn of this year, all pilots,&nbsp;(senior) pursers and senior cabin attendants of KLC will be equipped with an iPad.</p>]]></description><pp:quotes><pp:quote>
                    <pp:quotename><![CDATA[Peter Hartman, President-directeur van KLM]]></pp:quotename>
                    <pp:quotetext><![CDATA[Our customers greatly appreciate the personal service KLM offers on board, as was confirmed earlier this week when we were presented with the Skytrax award for Best Airline Staff Service in Europe. The iPad enables staff to offer passengers even more personal service and can, for instance, be used to update them more quickly on last-minute operational changes. Even in economically challenging times, it is very important to keep investing in our customers and personnel. Innovation is high on KLM’s agenda. Via this project we are investing in our customers and crew.<br />
<br />
We also feel it is our responsibility to keep innovating in the area of sustainability. Ultimately, when the iPad replaces all the documentation that crew bring along on board, this will reduce weight and therefore fuel consumption”.]]></pp:quotetext>
                </pp:quote></pp:quotes><category><![CDATA[iPad,customer,crew]]></category>
            <pubDate>Mon, 24 Jun 2013 14:00:00 +0200</pubDate>
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