KLM Newsroom

VNC union and KLM agree on cabin crew labour contract

Fri, 12 Jan 2018 13:28:46 +0100

Yesterday, the members’ council of the VNC trade union for cabin crew ratified the agreement in principle of a new collective labour agreement (CLA) for KLM cabin crew, which will remain in effect until June 2019. Owing to adjusted working procedures and more efficient division of labour on board, the crew complement on intercontinental flights can be reduced by one. (This is explicitly different from the “minus-1 CA” measure referred to by the FNV trade union.) The new agreement, supplementing the earlier productivity improvement of 2015 CLA for cabin crew, will ensure that cabin crew contribute to Perform 2020 objectives just as their colleagues on the ground and in the cockpit have already done.

The agreement provides a firm foundation on which we can join hands in building a healthy future for KLM, which is good for staff as well as passengers.

We hope that FNV members will also embrace the plan, considering that the new agreement with the VNC has close similarities to the demands previously expressed by the FNV Cabine trade union.

KLM's response to VNC's call for work stoppage

Thu, 14 Sep 2017 09:56:04 +0200

KLM finds the VNC cabin crew union’s call for a work stoppage this coming Friday both incomprehensible and unwise. KLM has urged VNC to call off the intended industrial actions. The Membership Council of the VNC is contesting a final proposal containing a structural wage increase for the first time in many years, more prospects for cabin crew, measures intended to relieve work pressure and a greatly improved profit-sharing scheme. VNC has submitted the proposal to its Membership Council. The FNV cabin crew union has decided to put the proposal before its membership base for consideration. The outcome in this case is expected at the beginning of next week. KLM urges VNC to call off the intended industrial actions in the interests of our customers and also because of the huge operational challenges facing KLM due to weather conditions these days.

In relation to the anticipated work stoppage, KLM is doing everything possible to minimise potential disruptions for customers and staff. It is not yet clear whether there is broad-based support for the actions, but it is possible that they will result in delays. KLM recommends that its customers keep a close eye on the flight information on the KLM website.

New working procedures for cabin crew

Fri, 15 Jul 2016 12:30:25 +0200

KLM must transform itself to better fulfil the wishes of its customers and to achieve greater efficiency. This also goes for our cabin crew. Yesterday, we shared key aspects of our proposed new working procedures with our cabin attendants. The procedures broadly revolve around a different approach on board, with more cabin crew giving direct service to our passengers, with less supervision. The total number of employees on board will remain unchanged. This implies that there are no redundancies. The new working procedures present new opportunities, as well as more varied work patterns. They also allow us to offer customers more tailored services.