In the presence of Chinese Premier Li Keqiang and the Dutch Prime Minister Mark Rutte, President and CEO of KLM, Pieter Elbers, today signed two MoU’s (Memorandum of Understanding) with Chinese strategic partners Xiamen Airlines and …

As of today, KLM Royal Dutch Airlines will offer Facebook Messenger users in Japan, South Korea and South Africa the option of asking questions to service agents via Messenger customer chat on KLM.com. In this way, customers are offered quick and …

As of today, KLM Royal Dutch Airlines offers her customers the opportunity to pay for tickets and ancillaries via WeChat Pay on KLM.com and WeChat. KLM is the first non-Chinese airline to offer this payment option on the number 1 social media …

As of today, KLM Royal Dutch Airlines offers her customers around the world booking confirmation, check-in notification, boarding pass and flight status updates in 10 languages on Twitter and WeChat. This makes information easy to find in a single …

KLM Royal Dutch Airlines today launched a social media service that will assist customers in Chinese. KLM’s Chinese customers will be able to pose travel-related queries via Sina Weibo and WeChat. KLM already offers customers this service in …