For the second year in a row, KLM (including KLM Cityhopper) again won the APEX World Class Award. This special recognition is awarded by customers and the industry for performance in relation to themes including safety, customer well-being and susta...

KLM Royal Dutch Airlines has retained its five-star classification based on customer evaluations gathered by the Airline Passenger Experience Association (APEX). Covering more than a million flights operated by just under 600 airlines, the APEX evalu...